Privacy Policy

Pomada d.o.o. Novi Sad - BRANCH SHOP ESTAR (hereinafter: the Merchant) pays full attention to the protection of personal data of users of the site shopestar.com shopestar.com that is, customers who buy products from the Merchant through the said site.

All customer data is strictly kept and is available only to employees of the Merchant who need the data to do the job.

The trader shall take appropriate technical and organizational measures to protect against unauthorized or illegal use of the customer's personal data, including data encryption in accordance with applicable standards.

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using SSL protocols and PKI systems, as currently the most modern cryptographic technology.

Security of data during the purchase is guaranteed by the payment card processor, Raiffeisen ad Belgrade, so the complete billing process is performed on the bank's website. At no time is payment card information available to our system.

During the site visit shopestar.com the merchant may collect certain personal information necessary for the customer to set up his account, as well as information necessary for the purpose of payment or delivery of the order. 

If the Customer no longer wants to be a registered customer or does not want any of his data to be in the database of registered customers, it is necessary to send a request by e-mail office@shopestar.com  The Merchant will process such a request and notify the Customer by e-mail about the removal of data from the customer database.

The merchant will not submit customer data collected through the site shopestar.com or which it keeps in the database of registered customers to any third party, unless it is obliged to submit such data in accordance with the applicable laws of the Republic of Serbia.

Minors can use the online store shopestar.com under the supervision of a parent or guardian.

The webpage  shopestar.com can recognize an earlier user using cookies. Cookies personalize site visits in accordance with the personal needs of users. Cookies can be disabled by adjusting the Internet settings of the device you are accessing the site.